Incorporating Community Voices to Improve Complex Care

This webinar explores how two health care innovators are engaging communities and using consumer feedback to rethink how services are designed and delivered.

Maimonides Medical Center in Brooklyn, New York discussed its use of Participatory Action Research to identify community priorities and guide programmatic investments. Roots Community Health Center in Oakland, California shared its strategies for understanding community needs and empowering local residents with responsive and culturally appropriate services.